Your Partner in Hearing

Compassionate Audiologists in Tennessee

HearTN, located in Franklin, Spring Hill, Chattanooga, TN, Trenton, GA, and beyond, is a trusted quality hearing health care provider. Our team of experienced audiologists is dedicated to offering personalized solutions for all hearing needs. We are committed to educating patients and equipping them with tools to protect and maintain proper hearing. With a focus on Middle TN, Southeast TN, and the TN/AL/GA Tri-state area, HearTN takes pride in delivering exceptional hearing services that improve our patient’s quality of life.

Audiologists in Franklin, Chattanooga, TN, & Trenton, GA

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Affordable hearing healthcare in Franklin, Chattanooga, TN, & Trenton, GA

Dedicated to Affordable Hearing Healthcare

We are committed to providing accessible and affordable hearing healthcare services to our patients. We are a Medicare provider and also accept most insurance plans, ensuring that our patients can receive the care they need without financial burden. In addition, we participate in several managed care plans. For those who require financing, we offer assistance through CareCredit, making hearing healthcare services more accessible and affordable for qualified applicants.

Our Service Area

HearTN has convenient locations to serve you across Tennessee and in Georgia. Our Franklin, Spring Hill, and Chattanooga, TN offices provide easy access to our comprehensive hearing health care services. Additionally, our Trenton, GA office serves the tristate area, covering Tennessee, Georgia, and Alabama. Wherever you are, we are committed to delivering exceptional hearing health care close to home.

Meet Our Team

Elizabeth Welch,
Au.D.

Owner

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Dr. Elizabeth Welch received her doctorate from Salus University. She has been in private practice since the mid 1990’s and has owned her practice since 2009. Dr. Welch is thrilled to be part of HearTN and is grateful for the opportunity to share her passion for helping people in Southeast Tennessee and Northwest Georgia. She also founded and runs a non-profit organization, Hearing Connections, which helps make hearing health care more affordable.

Rachel Tuberville,
Au.D.

Franklin, TN

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Dr. Rachel Tuberville attended the University of Southern Mississippi. She completed her residency at Hearing Services of Franklin and earned her doctoral degree in 2009. With her knowledge and compassionate personality for individuals with hearing impairment, Dr. Tuberville continues serving the residents of Middle Tennessee from our Franklin location. She and her husband have three children: Evy, Colten, and Ella Kate.

Kelsey Haldeman,
Au.D.

Franklin, TN

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Dr. Kelsey Haldeman completed her residency at Hearing Services of Franklin. Dr. Haldeman is a native of Murfreesboro, TN, and she earned her Bachelor of Science degree at Middle Tennessee State University in 2013. She joined the practice after earning her Doctor of Audiology (Au.D.) degree from Auburn University in 2017. Dr. Haldeman has a hearing loss and wears hearing aids in both ears. She enjoys sharing her story and showing compassion towards others living with hearing loss.

Erica Thayer,
Au.D.

Franklin, TN

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Coming Soon!

Kacey Brown,
Au.D.

Franklin, TN & Dickson, TN

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Coming Soon!

Bridget Lee,
Au.D.

Spring Hill, TN

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Dr. Bridget Lee received her doctoral degree from the University of Memphis in 2004 and then practiced in Memphis for three years. Having grown up in Columbia, she was happy to return to Middle Tennessee in 2007. Dr. Lee now serves Middle Tennessee with her hearing and balance expertise at Hearing Services of Franklin. She and her family live in Spring Hill and she sees patients in the Spring Hill location.

Jennifer Kilgore,
Au.D.

Spring Hill, TN

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Dr. Jennifer Kilgore grew up in Memphis and received her doctoral degree from the University of Tennessee in 2017. She practiced in the Franklin area for several years, and we were thrilled when she joined our Spring Hill location in 2022. Dr. Kilgore lives in Thompsons Station with her husband, Cole, and two children.

Paige Lyon,
Au.D.

Chattanooga, TN & Trenton, GA

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Dr. Paige Lyon received her doctorate in Audiology from Lamar University. Paige is a Las Vegas native and completed her undergraduate work at MTSU on a soccer scholarship. Her family is very close and loves to spend time outdoors. Settling in Chattanooga has been a great move for Paige and her husband, Taylor, who are expecting their first child in the fall of 2024!

Rachel Anderson,
Au.D.

Chattanooga, TN & Trenton, GA

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Coming Soon!

Sara Sartin,
Director of Operations

Based in Franklin, TN, Works from All Offices

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Sara received her bachelor’s degree from Liberty University, majoring in business management and Christian counseling. She is a former Marine who enjoys organizing and strategic planning. She thrives on seeing positive results and developing systems to deliver the highest-quality patient care and satisfaction. Sara and her husband live in Franklin, TN, and love to travel. They have a son who is a 2024 Biochemistry graduate from the University of Iowa.

Lauren Thieman,
Account Receivable
& Insurance Coordinator

All Offices

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Lauren grew up in Franklin and earned an associate’s degree from Columbia State CC. She is married to Micah and lives in Franklin. They are very involved with their church, where Lauren is active in the kids’ ministry. The Thiemans welcomed their first baby—a boy—in 2022. She loves spending time with her family and friends, and being a new mom keeps her busy. We are thrilled to have her on our team.

Stephanie Collins,
Audiology Assistant

Franklin, TN

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Newlyweds Stephanie and her husband Neil moved to Franklin in January 2023. She joined our team at the Franklin office in October 2023 and learned the ropes at the front desk before taking on the position of Audiology Assistant. Her calm demeanor and positive outlook are a welcome addition.

Stephanie’s focus is on supporting our doctors with all things clinical. She is well-trained in a variety of patient care experiences. She also oversees our lab processes and participates in one of our community service programs: monthly hearing aid cleanings for residents of our local assisted living communities and skilled nursing centers.

Cindy Spence,
Patient Care Coordinator

Franklin, TN

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Cindy and her husband moved from north Illinois to Middle Tennessee just before she joined our team in 2020. She has two adult children, Allyson and Randy. Cindy is primarily in the Spring Hill office. She always looks for ways to be helpful and kind to our patients and her team. We know you will all adore her, just like we all do when you visit the Spring Hill office.

Mandy Roberts,
Patient Care Coordinator

Franklin, TN

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Mandy is originally from Mississippi, and she graduated from the University of Southern Mississippi with a degree in Kinesiology. She is married to Ken, and they have two adult children, Walker and Maggie. The Roberts reside in Franklin, TN. Mandy enjoys gardening, reading, and being with her family, friends, and pets. Mandy will greet you with a big southern smile and happily check you in and out for your appointments in the Franklin office.

Nicole Varenkamp,
Patient Care Coordinator

Franklin, TN

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Nicole helps our patients have the best possible experience working with our offices. She jumped right in like she’s done this her whole life, with a great attitude and always a smile. Nicole is one of the friendly voices who greets you by phone, via email, or in person at our Franklin location.

Nicole is a Franklin native and recent graduate. She is happy to work in an environment where she can develop her administrative skills while helping others. Nicole recently became engaged to be married and looks forward to building a bright future for herself as she begins these exciting new phases of life.

Kathy Pickel,
Patient Care Coordinator

Trenton, TN

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Kathy is our Patient Care Coordinator in the Trenton office. She has been with the practice since it opened in 2008. Kathy is a native of the Chattanooga tri-state area and raised her family in Dade County with her husband of over 40 years, Ed. They have two grown children and one grandson. Her attention to detail and love for the patients come through to make us a better team every day. Kathy tells us she loves working for HearTN, making our patients feel comfortable the moment they walk into our office, and that it’s especially rewarding to know that our services are improving their quality of life. We are proud to have Kathy on our team.

Teresa Gregg,
Patient Care Coordinator

Chattanooga, TN

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Teresa is our Patient Care Coordinator in the Red Bank office. Teresa’s background is in health care administration, before staying home to raise her children. She grew up in Goodlettsville, a small town just outside of Nashville. Teresa has two children. She joined the team at HearTN in 2018. She loves music, gardening, and just being outside doing different things.

Your path to clearer hearing begins with a message. Contact HearTN to schedule your appointment and start your journey towards better hearing health.

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